Citizens Bank branches will be closed on Christmas Day, but there are still ways to manage your accounts during the holidays.
Holiday Schedule
Citizens Bank follows the federal holiday schedule, meaning branches will be closed on all federal holidays. On Christmas Eve, branches will operate with reduced hours, closing at 12 PM. For other holiday hours in 2025, expect closures on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and more.
Digital Banking Access
Even when branches are closed, Citizens Bank customers can still access their accounts 24/7 through:
- Citizens Online Banking: Log in to manage funds.
- Mobile App: Deposit checks, transfer money, and check balances.
- ATMs: Withdraw or deposit cash, check balances.
Transactions made on holidays will be processed the next business day.
Local Branch Hours
Citizens Bank operates over 1,000 branches across 14 states. Some locations, like those inside grocery stores, may have different hours. Check the branch locator on the Citizens Bank website or app for specific times.
Regular Business Hours
Most Citizens Bank branches operate on the following schedule:
- Monday–Friday: 9 AM–5 PM
- Saturday: 9 AM–12 PM
- Sunday: Closed
Contact Information
If you need assistance, contact Citizens Bank through:
- Phone: 1-800-922-9999 (24/7 automated support)
- Website: citizensbank.com
- Mobile App: Available for iOS and Android
Live representatives are available during regular business hours and resume full support after bank holidays.
With over 65% of Americans now using mobile or online banking, digital tools make managing your money convenient even when branches are closed.
Plan ahead by scheduling bill payments or making transfers before holidays to avoid delays. Leverage the mobile app for easy account access, and keep cash accessible through ATMs if needed.
